General Policies
CALIFORNIA CONSUMER PRIVACY ACT
This California Consumer Privacy Notice ("Notice") provides clear and additional information to individuals residing in California, in accordance with the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). These laws grant California residents specific rights regarding the personal information we may collect, use, and share.
We are committed to transparency and respecting your privacy. This Notice outlines your rights as a California resident and explains how to exercise them in relation to your personal information. If you are not a resident of California, this section does not apply to you. For broader details on our data handling, please refer to our Privacy Policy.
Unless otherwise defined here, terms used in this Notice have the meanings assigned in our Privacy Policy.
INFORMATION WE COLLECT
Within the past 12 months, we may collect identifiers (e.g., name and email address), commercial information (e.g., purchase history), and internet or device activity (e.g. IP address and website interactions). More details are available in the “Collection of Your Personal Information” section of our Privacy Policy.
We do not sell personal information for monetary gain, but some of our advertising or analytics partnerships may qualify as "selling" or "sharing" under California law.
YOUR RIGHTS UNDER THE CCPA
If you are a California resident, you have the right to understand how your personal information is collected, used, and shared, enabling informed choices about your data. These rights also apply if you are a point of contact for one of our business partners (e.g., vendor, supplier, distributor, service provider, or other affiliated entity). In these cases, we collect the contact details (e.g., name, phone number, email, mailing address, and any relevant communication or relationship details) to manage our business interactions. This information is used internally to maintain effective communication and ensure the smooth operation of our business relationship. We do not share this information beyond the scope of our business dealings without your permission.
Upon receiving a verifiable request from you, we will disclose the following:
- Categories of Personal Information Collected – The types of personal information we have collected about you.
- Sources of Personal Information – The categories of sources from which your personal information was obtained.
- Purpose of Collection – Our business or commercial purposes for collecting or selling your personal information.
- Sharing with Third Parties – The categories of third parties with whom we share your personal information.
- Personal Information Sold – If applicable, the categories of personal information we have sold and the categories of third parties to whom that information was sold.
- Personal Information Disclosed for a Business Purpose – The categories of personal information we have disclosed for business purposes and the categories of third parties who received it.
- Specific Information – The specific pieces of personal information we have collected about you.
You may submit a request to know this information as described in the “How to Exercise Your Rights” section. For your security, we may need to verify your identity before fulfilling certain requests.
HOW TO MAKE A REQUEST TO KNOW, DELETE, OPT-OUT, OR CORRECT
As a California resident, you have the right to request access to, deletion of, to opt-out of the sale or sharing, or correction of your personal information. To make a Request to Know, you can ask for details about the personal information we collect, use, or share. For a Request to Delete, you can ask us to delete the personal information we have collected, subject to certain legal exceptions. For Request to Opt-Out, you can ask us to Opt-Out of the sale or sharing of your personal information with third parties (e.g., for targeted advertising) or Opt-Out of profiling for decisions with legal or similarly significant effect. You may also make Request to Correct any inaccurate information collected, used, or shared by providing evidence. We reserve the right to delete the information instead of correcting if such decision does not impact you or your consent to the deletion.
To help us process your request efficiently, please ensure that your Request to Know includes sufficient information for us to verify your identity. If you submit a request through an authorized agent, we may ask for written permission and proof of identity. This will allow us to confirm that you are the individual whose personal information was collected, sold, or disclosed. We may ask you to provide two or three pieces of identifying information to complete the Verification Process. If we are unable to verify your identity, we will not be able to respond to your request.
HOW TO SUBMIT YOUR REQUEST TO KNOW, DELETE, OPT-OUT, OR CORRECT
You can submit a request to access, delete, correct, or limit your personal information by reaching out to us at contactus@theleafen.com.
Once we receive your request, we will begin the Verification Process, matching the information you provide with our records to ensure that we are responding to the correct individual. We will strive to process your request accurately and promptly.
RIGHT TO KNOW AND LIMIT USE OF SENSITIVE PERSONAL INFORMATION COLLECTED
We collect and use your sensitive personal information as described in our Privacy Policy. We do not collect or process sensitive personal information for the purpose of inferring characteristic or for any purposes other than those specified in CPRA Regulations, Article 3, Section 7027(m).
RIGHT TO NON-DISCRIMINATION FOR EXERCISING CONSUMER PRIVACY RIGHTS
At The Leafen, we respect your privacy choices and are committed to ensuring you are not treated unfairly for exercising your rights under California law. You will not face discrimination for making a request related to your personal information. This means we will not deny you products or services, charge you different prices or rates (including through discounts or penalties), provide a different level or quality of service, or imply that you might receive different treatment. Your trust is important to us, and we are committed to treating all our customers fairly and equally, regardless of their privacy preferences.
CALIFORNIA "SHINE THE LIGHT" LAW
Under California’s “Shine the Light” law, residents of California with an established business relationship with us may request information about the types of personal information we may have shared with third parties, including affiliated companies that operate as separate legal entities, for their direct marketing purposes during the prior calendar year. While we do not share personal information with non-affiliated third parties for their own marketing purposes, we are still required to provide, upon written request, a list of the categories of personal information disclosed and the names and addresses of those third parties, if any. Such requests may be submitted using the contact details provided in the Contact Us section. We will respond to qualifying requests within legal timeframes, and each customer is entitled to one such request per calendar year.
RETENTION OF YOUR PERSONAL INFORMATION
At The Leafen, we keep your personal information only for as long as needed for its original collection purposes. This may include processing your orders, supporting customer service, managing your account, or enhancing your site experience. In some cases, we may retain your information longer if necessary to comply with legal or regulatory requirements, resolve disputes, uphold our policies, or for legitimate business reasons like fraud prevention, security, or internal auditing. To learn more about how we handle and store your data, please refer to our Privacy Policy.
NOTICE OF FINANCIAL INCENTIVE
At The Leafen, we may offer programs, benefits, or other offerings that could be considered “financial incentives” under California law. Participation is entirely voluntary and may include providing personal details like your name, email, phone number, or other contact information. Examples of these programs include surveys offering coupons or discounts for sharing opinions, limited-time sweepstakes or contests requiring basic personal details to enter, or one-time offers like email sign-up discounts. Each program is governed by its own terms, outlining collected information, incentive nature, and opt-in or opt-out methods. The incentive’s value is reasonably related to the estimated value of the personal information provided, typically based on benefit’s cost. You may opt-out or end your participation at any time by following the applicable program terms or by contacting us at contactus@theleafen.com.
AUTHORIZED AGENT INFORMATION
You may appoint an authorized agent to submit a privacy rights request on your behalf, as permitted under the California Privacy Rights Act (CPRA). Your authorized agent may contact us at contactus@theleafen.com with the request details. To help protect your information, we may require the agent to provide documentation showing their authorization (e.g., valid power of attorney or a signed, written authorization). Unless the agent presents a power of attorney, we may ask you to independently verify your identity and confirm directly with us that you have granted permission to the agent. We may deny a request if we reasonably suspect fraud or cannot verify the legitimacy of the request or the individual’s identity.
CHANGES TO CALIFORNIA CONSUMER PRIVACY ACT
This Policy may be revised periodically for any reason. If this Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page. Be sure to check the Policy whenever you submit personal information to us.
CONTACT US:
We value your business and welcome your feedback. Any concerns you may have are important to us. If you have questions or concerns about your privacy, please send them to us at contactus@theleafen.com.
DO NOT SELL PERSONAL INFORMATION
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this information with third parties, such as advertising partners, to show you more relevant ads on other websites and for other purposes outlined in our privacy policy.
Under certain U.S. State privacy laws, sharing personal information for targeted advertising based on your interaction on different websites may be considered “sales”, “sharing”, or “targeted advertising”. Depending on your state of residence, you may have the right to opt out of these activities. To exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
If you would like to opt-out of activity that may be considered a “sale” or “share”, or “targeted advertising”, please send in your request at contactus@theleafen.com.
HEALTH AND PRODUCT DISCLAIMER
We are committed to providing transparent and responsible information. However, it is important that you carefully review and understand the following terms regarding the health-related information, products, and services available through our website.
NO MEDICAL ADVICE OR PROFESSIONAL HEALTHCARE SERVICES
We do not provide medical advice, professional healthcare services, or treatment recommendations. Any content available through our website, product packaging, marketing materials, social media, or communications (including text, images, videos, testimonials, blog, posts, and newsletters) is intended solely for informational and educational purposes. This information should never be considered medical advice or a replacement for consultation with a qualified healthcare professional. Details shared about tea, herbs, botanicals, or wellness practices are general in nature and are not intended to replace professional medical advice, diagnosis, or treatment.
FDA COMPLIANCE AND REGULATORY STATUS
Statements made about our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition. Our products are not medicines and should only be considered as complementary options within the context of a healthy lifestyle.
TRADITIONAL AND HISTORICAL USES
References to traditional, cultural, or historical uses of our products are provided for educational purposes only. These references do not guarantee the safety, effectiveness, or relevance of such practices today. Historical or traditional practices should not be interpreted as medical advice or substitutes for professional healthcare.
MANDATORY HEALTHCARE PROVIDER CONSULTATION
Before using any of our products, you must consult a qualified healthcare professional who can provide advice based on your individual health status and personal needs. This consultation is especially important if you are pregnant, trying to conceive, nursing, taking medications, living with medical conditions, undergoing treatment, under the age of eighteen, elderly, or managing special health circumstances. You are responsible for informing your healthcare provider about any product you intend to use and for seeking medical advice before making changes to your health routine.
COMPREHENSIVE ALLERGEN AND SENSITIVITY NOTICE
Allergic reactions and sensitivities vary widely among individuals. You are solely responsible for reviewing all product ingredients, understanding your own health risks, consulting your healthcare provider about potential interactions, and monitoring your body’s response to the products. Although we take care in handling our products, they may contain or come into contact with common allergens, and cross-contamination may occur during processing. Discontinue use immediately and seek medical attention if any adverse reaction occurs.
PROHIBITION OF THERAPEUTIC CLAIM
Any testimonials, reviews, or shared experiences featured on our website, marketing materials, or social media represent personal opinions only. They are not scientific evidence and should not be relied upon to predict or guarantee results. We do not verify, endorse, or promise the accuracy or typicality of any user experiences.
COMPREHENSIVE ASSUMPTION OF RISK
By using our products or relying on any information provided, you assume full responsibility for all associated risks and outcomes. You acknowledge that botanicals can interact with medications or medical conditions in unpredictable ways. It is your responsibility to use our products carefully, follow preparation instructions, and adhere to recommended serving sizes.
INTERACTIONS AND CONTRAINDICATIONS
Our products may affect prescription medications, over-the-counter drugs, supplements, medical treatments, and underlying medical conditions. Some ingredients could influence blood pressure, blood sugar levels, heart rate, medication effectiveness, and laboratory test results. You must fully disclose the use of our products to your healthcare provider to ensure safe and informed care.
EMERGENCY MEDICAL ATTENTION
Seek immediate medical attention if you experience an allergic reaction, an adverse effect, unexpected symptoms, or suspect an interaction with medications after using our products. Discontinue use immediately if a negative reaction occurs and retain product packaging to assist healthcare providers.
ACCEPTANCE OF DISCLAIMER
By accessing our website, using our services, or consuming our products, you explicitly acknowledge and agree to the terms outlined in this Health and Product Disclaimer. We disclaim all liability for any adverse effects, damages, or consequences arising from your use of our products or reliance on the information provided through our website or related materials.
OUR COMMITMENT TO ACCESIBILITY
At The Leafen, we are dedicated to ensuring that our website is accessible and inclusive for everyone, including those with disabilities. We strive to provide a user-friendly experience that enables every customer to navigate our site and access the information and services we offer, regardless of ability or technology.
ACCESSIBILITY ASSISTANCE
If you are experiencing difficulty accessing any part of our website or have suggestions on how we can improve its usability for individuals with disabilities, we are here to help. Please email us at contactus@theleafen.com with “Disabled Access” in the subject line and include a brief description of the issue or your suggestion. We take accessibility feedback seriously and review it as part of our ongoing efforts to make our site better for everyone. Although we do not manage the accessibility of third-party content, we encourage our partners to ensure their digital offerings are accessible and user-friendly too.
YOGA SESSION AND WELLNESS ACTIVITIES DISCLAIMER
The yoga and wellness content on this website draws from professionals with extensive experience. However, by using this website and its services, you acknowledge and agree that the Company does not facilitate, instruct, or directly provide any yoga and wellness activity sessions, whether online or in-person. We do not endorse, operate, or manage any such classes or related activities. All content, including yoga and wellness information, is for informational purposes only and should not be considered professional advice, instruction, or guidance. Please note that the yoga and wellness activities stated on this website are not intended to diagnose, cure, treat, or prevent any disease.
We make no representations or warranties regarding the quality, safety, or effectiveness of any yoga and wellness session or activity, whether facilitated by third-party instructors, studios, or other entities. You undertake all yoga and wellness activities at your own risk. We strongly recommend consulting a certified yoga and wellness activity professional before participating in any session or physical activity.
We make no claims or guarantees regarding the accuracy, completeness, or effectiveness of any yoga and wellness content on this website. All services, information, and content are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We also do not guarantee that any yoga and wellness content will be error-free, secure, or uninterrupted.
By engaging with this website, you agree that the Company is not responsible for any injury, loss, or adverse effect from participating in any yoga and wellness activity session or similar activities, regardless of who organizes it. You also acknowledge that the Company is not responsible for the opinions, advice, or statements made by any yoga instructors or participants.
Please remember that your participation in any yoga and wellness activity session is voluntary, and you should consult and/or obtain clearance from your healthcare provider before beginning any yoga and wellness activity sessions, particularly if you have any pre-existing conditions or health concerns.