Shipping policy
Shipping Policy
We are committed to ensuring your order arrives safely and in a timely manner. To that end, we exclusively use trusted, secure, and reliable shipping carriers to deliver our products throughout the United States. Shipping on orders more than $100 is free. Once a package leaves our facility and is with the carrier, we are no longer responsible for any issues that may occur during transit, including misplacement, loss, or theft, or events beyond our reasonable control, including weather or carrier error. We recommend monitoring your tracking information closely and ensuring someone is available to receive the package at the time of delivery.
To ensure successful delivery, it is essential that you provide accurate and complete shipping information at the time of purchase. If a delivery cannot be completed due to an incorrect or invalid address provided by you, you will be responsible for covering the costs associated with re-shipping the order, including any additional shipping fees or charges incurred to reattempt delivery.
We strongly recommend double-checking your address details before completing your order to avoid any delays or extra charges. If you notice any errors after placing your order, please contact us immediately so we can assist in correcting the information before shipment has been processed.
Third Party Purchases
Any refund, exchange, unclaimed, failed delivery attempts, refused package, or shipping issues relating to orders placed with a third-party vendor must be dealt directly with them for the quickest support and resolutions, as we do not have access to your order history.